Let's start with a few F.A.Q.'s
How do we book our wedding/event? Simply contact us through our contact us page or email us at email@example.com and let us know you would like to book a photo session, including what dates work best for you, type of session you are looking for and the venue location (only required if the photo session is outside our studio). For wedding photography please send us your wedding date, venue location and which wedding package best fits your needs. Once we receive your request we will send you the contract with more information regarding your session. A 50% nonrefundable retainer, along with your signed agreement, is required to book your wedding/event with us and to secure your date. The remaining balance is due in full 24hours prior to your wedding/event.
What type of payments do you accept? We accept debit, credit and/or cash.
Not quite ready? Can you hold our wedding/event date? Unfortunately, we're unable to hold your wedding/event date without a signed agreement and retainer. All weddings/events are booked on a first-come first-serve basis.
We're having a destination wedding, do you travel? Yes, of course! Whether it be California, Paris, Jamaica, Italy, Hawaii or any other destination, consider our bags and passports packed and ready to go!
Do you offer a private online gallery to view our photos? Yes, absolutely! Please let us know that you are interested in this feature. It's easy and a wonderful way to share your beautiful photos with your family and friends at no additional cost.
How long will our photos be available online? We will send you an email to view your private online gallery 8-10 weeks after your wedding/event date. Your photos may remain online for up to twelve (12) months after you receive this email.
How long will it take to receive our retouched photos? It depends on the type/length of the event. As a rough estimate it may take anywhere from 4-10 weeks after the event date. All pictures will be delivered on a USB drive, both the retouched and raw photos. Pictures will be professionally edited, color corrected (if needed), some offered in black & white and all in high resolution.
When we receive our final photos, how can we use them? With your signed agreement, you have the freedom to have ALL the pictures from the day of the shoot, retouched photos and the ability to make prints from anywhere.
How can we order prints? You can easily order prints directly on your online gallery. If you do not want an online gallery just let us know which prints you would like to print and we will gladly have them shipped to you.
Do you offer wedding/family photo albums? Absolutely! Each wedding/family album is custom designed and carefully handmade to order. All albums are hand crafted in soft leather, have flush mounted spreads and printed on fuji archival paper. Albums sizes are 12x12, 10x10, 8x8 and 6x6.
What should I/we wear? It is best to keep clothing simple, avoiding logos or busy patterns. We always suggest layers for a nice texture look in your photos. Keep in mind that for group photos, color coordinating is always more pleasing to the eye. The goal is to have everyone complement each other, but not be too “matchy-matchy.” Wear clothes that represent you and who you are. You may also consider adding a blazer or a fun scarf to your outfit. Not only will it make the picture look more complete, but you can always drop the layers toward the end of the photo shoot and get a completely different look. Feel free to bring a change of clothing. Let us know what your vision is so that we can help you execute it accordingly and ensure your photos come together beautifully. For more inspiration check out our pins here.
We'd like to change outfits during our session, is that possible? Yes, absolutely! We usually recommend one outfit change for your engagement or single portrait sessions.
Do you have a hair and/or makeup artists? Yes, we do! Hair and makeup can make all the difference in your photos. We suggest using our recommended hair and makeup artist since we already have a reputation with them and know what kind of work they deliver to our clients. If you are in need of a hair or makeup artist just let us know and we will customize your package to include this discounted rate.
What should I bring to my photo session? For family and/or children photo sessions: outfit changes, a drink, favorite toy and a special stuffed animal. Please make sure your little one has been fed and had a nap before the photo session for a more comfortable and positive experience. For single portrait photo sessions: an outfit change and come picture ready with your hair and makeup done (unless you are using our hair/makeup artist).
I don't see my type of event listed. Can we book you for events other then weddings, portraits and newborn sessions? Yes, we love doing photography for any occasion. If you have an event in mind that you do not see listed, please don’t hesitate to contact us. We would love to hear from you!
Can we reschedule or cancel our session? Any cancellations done less than 48 hours in advance will incur a 25% cancellation fee. Rescheduling can occur with no incurred charges if the weather is unpleasant and affects the event (i.e. freezing temperatures, harsh rains, high heat or humidity). All monies collected are non-refundable.